Pre-Sales Solutions Specialist

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At Ricoh, we empower people to find fulfillment through work, unleashing their potential and creativity to create a sustainable future.

Join our team and help us continue to digitally transform our customers' businesses.

POSITION PROFILE:

The Pre-Sales Specialist plays a critical role in our organization, working closely with our Account Executives in a pre-sale technical capacity. In this position, you will be responsible for presenting RICOH product solutions, setting up engaging demonstrations, and articulating the key features and benefits to our customers. Your expertise will be vital in designing and configuring products to precisely align with our customers' unique requirements

As a Pre-Sales Engineer specializing in Audiovisual (AV) Services will work closely with sales, technical, and implementation teams to design, including layout and various audio/visual specifications, and propose AV solutions that meet customer needs. The incumbent will be responsible for researching and recommending new software, as well as technological developments to improve various aspects of the project. The ideal candidate will have a strong AV technology background, excellent communication skills, and the ability to translate technical solutions into business value. In this dynamic role, you will play a central role within our sales team, actively contributing to the success of our products and services by guaranteeing that our customers receive tailor-made solutions that precisely align with their requirements. Your technical expertise and your adeptness at articulating the value proposition offered by RICOH will be instrumental in attaining our sales goals and delivering an outstanding level of customer satisfaction.

Qualifications: (Education, Experience and Certifications)

• Bachelor’s degree in Electrical Engineering, AV Technology, IT, or related field.
• Demonstrated successful track record as Audio Visual Engineer.
• 5+ years proven capability and experience in working with Audio Visual industry, unified communications, Video Collaboration, and video conference.
• Good understanding and experience of selling, designing, integrating and implementing audio visual services and solutions.
• Certifications in Avixa, Kramer, Crestron, Extron, a plus.
• Excellent oral and written communication skills.
• Public speaking experience or aptitude to become a great communicator.
• Demonstrates organizational skills while working on multiple projects.